— Dental practice in Zoetermeer

Welcome to our practice

Mondzorgcentrum Oosterheem is a modern family dental practice in the Oosterheem district of Zoetermeer. We provide the full range of dental care, from regular check-ups and dental hygiene to implants, crowns and cosmetic dentistry, with digital 3D planning and our own dental laboratory, all under one roof. New patients are welcome.

Practical information

Address
Willem Dreeslaan 14, 2729 NH Zoetermeer
Phone
+31 79 362 99 82
E-mail
info@mzc-oosterheem.nl
Opening hours
Monday to Friday, 08:30 – 17:00
Saturday
by appointment

Registering & appointments

To become a patient, please register via our Dutch registration form or call us; we will schedule an intake appointment (20–30 minutes; please bring a valid ID). Existing patients can book appointments online or by phone.

Our treatments

  • Check-ups & prevention
  • Dental cleaning (hygienist)
  • Fillings (composite, amalgam-free)
  • Root canal treatment
  • Crowns & bridges
  • Dental implants
  • Dentures & implant-supported dentures
  • Whitening & veneers
  • Orthodontics (aligners)
  • Children’s dentistry

Dental emergencies

Severe toothache, a swelling or a broken tooth? Call us first; we keep emergency slots every day. Outside opening hours you can contact Dental365 (dental365.nl). In a life-threatening emergency, always call 112.

Insurance & payment

We follow the official Dutch (NZa) dental tariffs. Dental care for children under 18 is largely covered by basic health insurance; adults are usually reimbursed through supplementary dental insurance. Invoices are handled by Infomedics.

Language

Communication at our practice is in Dutch or English. The rest of this website is in Dutch; your browser can translate any page automatically.

How dental care works in the Netherlands

If you have recently moved here, the Dutch system probably works differently from what you are used to. The most important difference: you register with one practice, and that practice looks after you long-term. Dentists here are not walk-in clinics, so it is worth arranging this before you need it rather than during a toothache.

The second difference catches most people out. For adults, routine dental care is not covered by the basic health insurance (basisverzekering) that everyone living or working in the Netherlands is required to have. You either pay for it yourself, or you take out supplementary dental insurance (aanvullende tandartsverzekering). What that covers differs per policy, usually a percentage up to an annual maximum.

For children under 18, it is the opposite: almost all dental care is covered by the basic insurance, with no deductible (eigen risico). Orthodontics is usually the exception. A few adult treatments are partly covered as well, such as full dentures and certain surgical care, generally with a statutory personal contribution.

One thing that does work in your favour: dental tariffs are set nationally by the Dutch Healthcare Authority (NZa) and apply to every practice in the country. You cannot get a cheaper check-up by shopping around, and you will not be charged more here than anywhere else. Our full tariff list is on the Dutch site under "Tarieven".

Becoming a patient

We are accepting new patients, individuals and whole families. Registration goes through the form on our Dutch registration page; if the Dutch is a barrier, call us and we will go through it with you on the phone.

After you register, we call you within one working day to schedule an intake appointment. That first appointment takes twenty to thirty minutes: we go through your medical history, examine your teeth and gums, and take X-rays if there are none available. Please bring valid photo identification and your health insurance details, and a list of any medication you take.

If you already had a dentist, please request your file and recent X-rays from them yourself and bring them along, or have them emailed to us. Dutch privacy law allows a dental record to be transferred only at your own request, so we are not permitted to ask for it on your behalf. It does save us repeating images that already exist. You do not need to deregister with your previous practice first.

Waiting times for a first intake appointment are short, so you can usually be seen quickly. If you are in pain right now, say so when we call, or simply phone us: we keep emergency slots free every day and will not make you wait for the registration process.

What to expect at the practice

We work digitally wherever possible. That means an intraoral scanner instead of impression trays for most crowns and aligners, low-dose digital X-rays, and 3D imaging when a case calls for it. Crowns, veneers and night guards are made in our own laboratory on site, which often means fewer appointments and less waiting.

We explain what we see before we start anything, and for larger treatments you receive a written estimate in advance. Nothing is treated without discussing it with you first.

If you are anxious about dental treatment, tell us. We note it in your file so you do not have to explain it every visit, we agree on a stop signal before we begin, and a first appointment can be a conversation only, with nothing done in your mouth.

Frequently asked questions

Do you accept English-speaking patients?

Yes. Communication at the chair is in Dutch or English, and we treat many international patients living in Zoetermeer and the surrounding area. The website itself is in Dutch, but your browser can translate any page automatically.

Is dental care covered by Dutch health insurance?

For children under 18, almost all dental care is covered by the basic insurance without a deductible. For adults it is not: routine dental care falls outside the basic package, so you either pay yourself or take out supplementary dental insurance. Some treatments, such as full dentures and certain surgical care, are partly covered with a statutory personal contribution.

How much does a check-up cost?

Dental tariffs in the Netherlands are set nationally by the NZa and are identical at every practice, so comparing prices between dentists makes no difference. A periodic check-up falls under code C002. Our full tariff list is on the Dutch site under "Tarieven".

How do I register as a new patient?

Fill in the registration form on our Dutch registration page, or call us and we will go through it with you. We call you back within one working day to schedule an intake appointment of twenty to thirty minutes. Please bring valid photo identification and your insurance details.

What should I do in a dental emergency?

Call us as early in the day as possible; we keep emergency slots free every day. Outside our opening hours you can contact Dental365. If a tooth has been knocked out, do not touch the root, keep it in milk, and come immediately: the first thirty to sixty minutes determine whether it can be saved.

Can I transfer my records from my previous dentist?

Yes, but you need to request them yourself. Under Dutch privacy law a dental record may only be transferred at the patient’s own request, so we cannot ask for it on your behalf. Contact your previous practice, then bring the file and X-rays to your intake or have them emailed to us. You do not need to deregister there first.

Visit the full website (in Dutch) →